At State, we have a range of payment options available depending on what policies you hold with us.

You can pay:

1. Fortnightly or monthly by direct debit.

• Download this direct debit form and complete it and send to FreePost Authority Number 754, State Business Support Centre, PO Box 3233, Wellington. 
• If you wish to pay fortnightly or monthly, a higher premium is charged than when you pay a lump sum annual premium.
• For more information on this option refer to the ‘Paying by direct debit’ section below.

Paying by direct debit

With Direct Debit, your premium is paid straight from your bank account or credit card.

We will send you a letter letting you know when your Direct Debit payment will start once your Direct Debit Authority has been processed. Please continue to pay your premium in the usual way until you receive this notification.   

Please read the terms and conditions on the Direct Debit form, before completing. If you wish to pay by direct debit, a higher premium is charged than when you pay a lump sum annual premium.  

2. Annually by cheque, cash, Visa, MasterCard or EFTPOS. 

    This can be paid by:

• Mail: Fill in your credit card details on your payment advice or attach your cheque and return it to us at FreePost Authority Number 754, State Business Support Centre, PO Box 3233, Wellington.
• In person: Take your payment advice with your payment to any New Zealand Post outlet or your nearest State Sales Centre. Please note that the NZ Post option is only available for vehicle, home, contents and landlord policies.
• Phone: Call us 24 hours a day, 7 days a week on 0800 80 24 24 (or if calling from overseas +64 9 969 1150) and have your credit card ready.
• Phone banking: Pay from your touchtone phone, just set State up as one of your bill payees. You’ll need to have your policy number handy. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24.
• Internet banking: If you use online banking services, add State to your payee options and transfer your premium amount due from your bank account. Make sure you put your 9 digit policy number in the reference field. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24.
  

Unsure or need more information?

Phone us 0800 80 24 24 or email us with your query (include your customer or policy number to help us if you can).