Over 1,000 State Roadside Rescue vehicles are on call 24 hours. Wherever you are, call 0800 10 11 12 to get help for the following:

• flat tyre, we’ll fit your spare
• locked out, we’ll get you into your vehicle
• run out of fuel, we’ll deliver five free litres of petrol or diesel
• flat battery, we’ll jump start your vehicle
• breakdown due to mechanical or electrical failure, we’ll restart your vehicle or tow it to the nearest approved repairer or a safe place.

It doesn’t matter who’s driving the car – State Roadside Rescue applies to the vehicle, not the driver.

Please note, Roadside Rescue is only available with our Comprehensive Car insurance and doesn't cover vehicles that:

• weigh more than 3,000kg (3 tonnes) kerb weight
• have been left unattended
• require repairs beyond emergency help
• require specialised salvage equipment
• aren't within easy reach of a public road on which a two-wheel drive vehicle can drive or can’t be accessed because of extreme conditions such as snow, ice, flooding or road slips
• are used for racing, speed testing, reliability trials, competitions or off-road activity
• need towing because of an accident or collision (if this happens contact our Claims Team 24 hours a day on 0800 80 24 24)
• need towing due to misuse
• are being towed (e.g. a boat, trailer or caravan).