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Canterbury earthquake

Photo of Mary-Jane DalyOur commitment to Canterbury

In September 2010 the lives of our customers in Cantebury changed forever. The going has been tough but the Canterbury spirit has seen communities and partnerships come together to start rebuilding this great city.

At State we are proud to have been part of this.

To enable us to play our part we have established a large team of dedicated earthquake claims specialists based in Christchurch. They are supported by teams of project managers and assessors at Hawkins, our project management partner. We understand that having someone who understands your situation and your claim is hugely important which is why all major earthquake claims are assigned to dedicated case managers.

The Canterbury rebuild will only be successful if we listen to each other and work together. We have listened to your questions over the last few months and have answered the most frequent of these in our monthly newsletters and in a special lift-out in the October issue of Avenues magazine, a copy of which is available on our website.

If there is anything we haven’t answered for you or anything you need to know please contact us on 0800 80 24 24 or email earthquake@state.co.nz.

Mary-Jane Daly
Executive General Manager
State

 

 Latest Updates

 

Next steps for customers in the residential land zones - State

16 January 2012: Read our recent advertisement that outlines next steps for State customers in the residential green, orange, red and white land zones, as well as next steps for customers with non-EQC claims

EQC Levy increase - State

16 December 2011: If you have home and/or contents insurance with us, please be aware that the Government has announced an increase to this levy from 1 February 2012.

Earthquake claimant newsletter - State

21 November: In this section you can read copies of our monthly newsletter to earthquake claimants

Settlement options glossary - State

15 November 2011: We've developed a handy glossary of the most commonly used terms in our residential red zone settlement offer packs

Next steps for State customers in the residential green zone

28 October 2011: The Government today announced three new technical categories for flat land in the residential green zone.
 

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 Important Contacts

 
   

State - 0800 80 24 24 or 09 985 0074
Email: help@state.co.nz

 

EQC - 0800 326 243
Email: info@eqc.govt.nz

Earthquake Government Helpline (24 hours)
0800 779 997

 

Useful Websites 

Temporary Accommodation Services

  

Twitter

Civil Defence
Christchurch City Council
Environment Canterbury
 

Media enquiries

For earthquake media enquiries: 

Craig Dowling
Call: 021 615 663

or

Denise Bailey
Call: 029 969 3549

 

 

 

Have any questions?
Give us a call 0800 80 24 24

Other ways to contact us

 

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