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Canterbury earthquake information

Photo of Mary-Jane DalyOur commitment to Canterbury

In September 2010 the lives of our customers in Canterbury changed forever. The going has been tough but the Canterbury spirit has seen communities and partnerships come together to start rebuilding this great city.

At State we are proud to have been part of this.

To enable us to play our part we have established a large team of dedicated earthquake claims specialists based in Christchurch. They are supported by teams of project managers and assessors at Hawkins, our project management partner. We understand that having someone who understands your situation and your claim is hugely important which is why all major earthquake claims are assigned to dedicated case managers.

The Canterbury rebuild will only be successful if we listen to each other and work together. We have listened to your questions over the last few months and have answered the most frequent of these in our monthly newsletters and in a special lift-out in Avenues magazine, a copy of which is available on our website.

If there is anything we haven’t answered for you or anything you need to know please contact us on 0800 80 24 24 or email earthquake@state.co.nz.

Mary-Jane Daly
Executive General Manager
State

 

 Latest Updates

 

Rebuild or repair factsheet

23 April 2012: We have developed a factsheet that outlines the factors affecting whether homes in the residential red zones can be repaired or need replacing.

Earthquake claimant newsletter - State

23 April 2012: In this section you can read copies of our monthly newsletter to earthquake claimants

State advertising - State

17 April 2012: You may have seen some of our advertisements in newspapers and on billboards around Christchurch

Claims process for earthquake claims - State

We’ve produced some handy flowcharts that illustrate the claims process for customers with earthquake claims.

Keeping your property safe and secure - State

31 January 2012: If you are living in a residential red zone or an area surrounded by uninhabitable homes, or have moved out of your uninhabitable property, here are some tips for keeping yourself and your property safe and secure.
 

 Read more about

 
 

 Important Contacts

 
   

State - 0800 80 24 24 or 09 985 0074
Email: help@state.co.nz

 

EQC - 0800 326 243
Email: info@eqc.govt.nz

Earthquake Government Helpline (24 hours)
0800 779 997

 

Useful Websites 

Temporary Accommodation Services

  

Twitter

Civil Defence
Christchurch City Council
Environment Canterbury
 

Media enquiries

For earthquake media enquiries: 

Craig Dowling
Call: 021 615 663

or

Denise Bailey
Call: 029 969 3549

 

 

 

Have any questions?
Give us a call 0800 80 24 24

Other ways to contact us

 

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