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Make the claim process faster if you have all the information you need before you contact us.


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0800 80 24 24

​     ​Steps to follow if your house, contents or car have been
affected by the 2013 earthquake can be found here.​​


Other ways to contact State Claims

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Report insurance fraud
  • Report insurance fraud by:
    Emailing or,

    Post to the Fraud Manager,
    State Insurance,
    Private Bag 92130,
    Victoria Street West,
    Auckland, 1142.

    Or calling the National Fraud Hotline on 0800 372 835 (0800 FRAUDLINE).

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