State mobilises to help christchurch customers

10 March 2011

Knights in shining armour took on a new meaning in the wake of the Christchurch earthquake in February. In the days following the devastation eleven people from State and State’s parent company IAG volunteered to drive a convoy of camper vans from Auckland to Christchurch. Their goal? To create mobile claims centres that also doubled as the distributors of much-needed supplies such as fresh water, chocolate bars, raincoats, water bottles and colouring books and crayons for kiddies.

Less than a week after the earthquake the seven camper vans, each one specially emblazoned for the important mission with State signage, headed south. After 54 hours and 10 pit stops later the convoy arrived in the devastated city, ready to host claims teams as they move around the parts of the city most in need of assistance with insurance claims and queries.

Since then the State mobile claims teams have assisted thousands of customers, and continue to ensure they can meet the areas of greatest need.