Support for small business

We’re incredibly proud of how New Zealanders have pulled together and helped keep our communities safe from COVID-19. Your commitment has genuinely made a difference.

We understand that life has changed for many small businesses, and we want you to know that we’ll continue to be here for you.

Need some support?

This is a challenging time for New Zealand businesses. So, we’ve put in place some special measures to help support our business customers and to allow for the new ways businesses are working.

Our specialist Customer Care Team have been busy finding ways to help our customers save on their premiums. If you’re experiencing financial hardship or if your needs have changed, please get in touch. We’ll work closely with you to find a solution that meets your business needs

You can phone us on 0800 80 24 24 or fill out this form to let us know a few details – we’ll keep everything confidential of course.

Our specialist Customer Care team will do their best to be in touch within five working days.

Rest assured we’re working hard to reach out to you as quickly as possible.

Our phone lines are much busier than usual, so there may be a long wait.

Did you know you can pay, claim, cancel, and more online? View all online options.

Alternatively, talk to Sam, our Chatbot, who can help with simple insurance questions.