Skip the queues and claim online - it'll take about 7-10 minutes. We'll get back to you within 2 business days.
Once you've reported the theft incident to the police, you can claim online and we'll get back to you within 2 business days.
It’s easy to claim and arrange for your damaged windscreen or glass online.
Log in to start your claim online and we'll get back to you within 2 business days.
If you're wanting to make a claim for both your house and contents, please give us a call and we'll get you sorted.
Skip the queues and log in to start your claim online. We'll get back to you within 2 business days.
If you would like to make a claim for damage to both your home and contents policies, the quickest way is to give us a call.
Call us on 0800 80 24 24Our travel insurance policies are underwritten by CoverMore. To make a claim, simply log in to the CoverMore online claims centre and lodge your claim online. If you prefer to talk to us, you can call us on 0800 80 24 24.
To make a claim, simply call a Sovereign claims specialist. They will let you know what information is needed to proceed with your claim. For more information on life insurance, click here.
Stop the car – make sure you and anyone else involved is unhurt and move off the road safely. If any people or animals are injured, you’ll need to report the accident to the police within 24 hours. If animals are involved and you can’t find the owners, call the SPCA or police as soon as you can.
Get details – Get the other drivers’ and any witnesses details, including name, phone number, registration number and insurance details. Take photographs of the accident and damage, including the surroundings and any other vehicles involved. You can keep track of all the claim details of your accident in one place using Crash Notes on the State app.
Don’t accept blame - And if your claim involves damage to someone else’s property, or injury to someone else, don’t admit you’re at fault. Simply say you need to speak to your insurer and call us on 0800 80 24 24.
Suspected theft or intentional act - If you think your car has been stolen or intentionally damaged, report it to the police. They’ll give you an incident reference number that you’ll need to make your claim.
An excess is the amount you pay towards your claim. You can find your excess on your policy documents or by logging into your My State account.
Login to My State to see your excessReceipts, Photographs, Valuations, Serial numbers, any other information such as warranties.
If possible try and take precautions to prevent any further damage, but if costs are involved give us a call first, unless it’s an emergency – in that case just keep any receipts so you can claim a reimbursement.
If you think your contents have been stolen or intentionally damaged by someone, call the police. They’ll give you an incident reference number that you’ll need to make a claim.
If your claim involves damage to someone else’s property, or injury to someone else, don’t admit you’re at fault. Simply say you need to speak to your insurer and call us on 0800 80 24 24.
An excess is the amount you pay towards your claim. You can find your excess on your policy documents or by logging into your My State account.
If possible try and take precautions to prevent any further damage, but if costs are involved give us a call first, unless it’s an emergency – in that case just keep any receipts so you can claim a reimbursement.
If you think your home has been intentionally damaged by someone, call the police. They’ll give you an incident reference number that you’ll need to make a claim.
If your claim involves damage to someone else’s property, or injury to someone else, don’t admit you’re at fault. Simply say you need to speak to your insurer and call us on 0800 80 24 24.
If your home or land is damaged in a natural disaster, you only need to contact us instead of lodging claims separately with both us and EQC. Find out more.
Because our business insurance is tailored to your business, and because every business is different, the information we need from you to help process a claim will vary. Call us on 0800 80 24 24 so we can get your claim underway and let you know what information we may need.
If possible try and take precautions to prevent any further damage, but if costs are involved give us a call first, unless it’s an emergency – in that case just keep any receipts so you can claim a reimbursement.
If you think your home has been intentionally damaged by someone, call the police. They’ll give you an incident reference number that you’ll need to make a claim.
If your claim involves damage to someone else’s property, or injury to someone else, don’t admit you’re at fault. Simply say you need to speak to your insurer and call us on 0800 80 24 24.
You’ll also need to provide accounts and receipts for all the costs you’re claiming for.
You’ll also need to supply a doctor’s certificate.
An excess is the amount you pay towards your claim. You can find your excess on your policy documents.
New Zealand: 09 300 8580
Australia: 1800 810 095
United Kingdom: 0808 234 4360
United States: 1866 894 5264
Canada: 1877 416 3486
All other countries: +64 9 300 8580
Our phone lines are much busier than usual, so there may be a long wait.
Did you know you can pay, claim, cancel, and more online? View all online options.
Alternatively, talk to Sam, our Chatbot, who can help with simple insurance questions.