Our new Cyber and Communicable Disease exclusions.

With technology playing a larger role in our lives and a pandemic having swept the globe, the world has experienced some significant changes. Insurers and reinsurers around the globe have refined their existing cover to reflect how times have changed. As a responsible insurer, we're doing the same. By providing more certainty to our cyber and communicable disease exclusions, we're keeping insurance affordable and ensuring we can continue to protect you from the events our cover was intended for. Things like earthquakes, storms, break-ins, and the kinds of accidents we've always been here for.

State - Cyber and Communicable Disease exclusions

How will this affect my cover?

Select your insurance type from the list below to find out how these exclusions affect your cover. We'll be updating this list as we make changes to our other policies over the next few months. If you're an existing customer, we'll be in touch before we make any changes.

Our phone lines are much busier than usual, so there may be a long wait.

Did you know you can pay, claim, cancel, and more online? View all online options.

Alternatively, talk to Sam, our Chatbot, who can help with simple insurance questions.