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Need some extra support?
We believe in making insurance easy for all members of our community. If you're finding it challenging to manage your insurance, for any reason, please let us know. We're here to help.
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Earn Flybuys with State
Earn Flybuys & choose how you want to be rewarded*. Flybuys points to spend at the Flybuys store, New World Dollars to save on groceries or extra Fuel Discounts at Z or Caltex.
*Flybuys T&Cs apply.
State has you covered
Manage your insurance online
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Online account
Register and login to view your policies
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Claim online
Start a claim online for your car, home or contents
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Renew online
Renew your car, home and contents policies online.
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"The claim was sorted just like that. There was no hassle. No questions asked. I couldn’t
have asked for a better
insurance experience."
"State helped turn what had been an unpleasant experience into a positive one, so we could get on with the much more important job of working and looking after our family."
"State were really helpful and understanding and told me all the information I’d need to supply to make the claim."
Our phone lines are much busier than usual, so there may be a long wait.
Did you know you can pay, claim, cancel, and more online? View all online options.
Alternatively, talk to Sam, our Chatbot, who can help with simple insurance questions.