Contact State

Social Media

Chat to us on Facebook

9.00am - 6.00pm (Mon - Fri)

Personal Insurance

0800 80 24 24

8.00am - 6.00pm (Mon - Fri)

9.00am - 6.00pm (Sat - Sun, & public holidays)

Calling from outside New Zealand?

See our overseas contact numbers

Business Insurance

0800 80 24 24

8.00am - 6.00pm (Mon - Fri, excluding public holidays) - Business claims and sales

8.00am - 2.30pm (Sat only) - Business sales only

New Claims

Need to make a claim on your car, home or contents policy? Skip the queues and claim online. We'll get back to you within 2 business days.

For all other claims, call us on:

0800 80 24 24

New claims

8.00am - 6.00pm (Mon - Fri)

9.00am - 6.00pm (Sat - Sun, & public holidays)

Existing Claims

Register or login to your My State account to view and manage your claim online.

0800 80 24 24

8.00am - 6.00pm (Mon - Fri)
Closed public holidays

Canterbury earthquake claims:

9.00am - 6.00pm (Mon - Fri)

State Roadside Rescue

0800 10 11 12

Phone us 24/7

Travel

0800 500 325

9.00am - 5.00pm (Mon-Fri)

9.00am - 2.30pm (Sat)

If you need emergency assistance, call us 24/7 from:

Australia

1800 810 095

United Kingdom

0808 234 4360

USA

1866 894 5264

Canada

1877 416 3486

All other countries

+64 (0) 9 300 8580

Overseas calling

Australia

1800 887 863

United States

1800 593 9482

United Kingdom

0800 096 5308

All other countries

+64 9 969 1150