Contact State
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Social Media
9.00am - 5.00pm (Mon - Fri)
Sam can help with simple insurance questions and lodge windscreen claims
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Personal Insurance
9.00am - 6.00pm (Mon - Fri)
9.00am - 6.00pm (Sat - Sun, & public holidays)
Need to contact us while overseas? Scroll down to find our international contact numbers.
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Business Insurance
9.00am - 6.00pm (Mon - Fri, excluding public holidays) - Business claims and sales
9.00am - 6.00pm (Sat) - Business sales only
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New Claims
Need to make a claim on your car, home or contents policy? Skip the queues and claim online. We'll get back to you within 2 business days.
For all other claims, call us on:
New claims
9.00am - 6.00pm (Mon - Fri)
9.00am - 6.00pm (Sat - Sun, & public holidays)
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Travel
9.00am - 5.00pm (Mon-Fri)
9.00am - 2.30pm (Sat)
If you need emergency assistance, call us 24/7 from:
Australia
United Kingdom
USA
Canada
All other countries
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Overseas calling
Australia
United States
United Kingdom
All other countries