Contact State

Web Chat

We're online between 10.00am - 7.00pm
Mon - Fri (excluding public holidays).

Social Media

Chat to us on Facebook

9.00am - 5.00pm (Mon - Fri)

Personal Insurance

0800 80 24 24

8.00am - 8.00pm (Mon - Fri)

9.00am - 6.00pm (Sat - Sun, & public holidays)

Need to contact us while overseas? Scroll down to find our international contact numbers.

Business Insurance

0800 80 24 24

8.00am - 6.00pm (Mon - Fri)

9.00am - 2.00pm (Sat)

Claims

0800 80 24 24

New claims

8.00am - 8.00pm (Mon - Fri)

9.00am - 6.00pm (Sat - Sun, & public holidays)

Existing claims

9.00am - 6.00pm (Mon - Fri)

Canterbury earthquake claims:

8.00am - 5.00pm (Mon - Fri)

Want to save time on the phone? Claim online

State Roadside Rescue

0800 10 11 12

Phone us 24/7

Travel

0800 80 24 24

8.00am - 6.00pm (Mon-Fri)

8.00am - 2.30pm (Sat)

If you need emergency assistance, call us 24/7 from:

Australia

1800 810 095

United Kingdom

0808 234 4360

USA

1866 894 5264

Canada

1877 416 3486

All other countries

+64 (0) 9 300 8580

Overseas calling

Australia

1800 887 863

United States

1800 593 9482

United Kingdom

0800 096 5308

All other countries

+64 9 969 1150