Contact State
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Personal Insurance
8.00am - 8.00pm (Mon - Fri)
9.00am - 6.00pm (Sat - Sun, & public holidays)
Need to contact us while overseas? Scroll down to find our international contact numbers.
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Claims
New claims
8.00am - 8.00pm (Mon - Fri)
9.00am - 6.00pm (Sat - Sun, & public holidays)
Existing claims
9.00am - 6.00pm (Mon - Fri)
Canterbury earthquake claims:
8.00am - 5.00pm (Mon - Fri)
Want to save time on the phone? Claim online
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Travel
8.00am - 6.00pm (Mon-Fri)
8.00am - 2.30pm (Sat)
If you need emergency assistance, call us 24/7 from:
Australia
United Kingdom
USA
Canada
All other countries
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Overseas calling
Australia
United States
United Kingdom
All other countries