How to pay with State

Get it done online and save time

Renew online

Renew

Car, Home, Contents and Landlord policies can be paid online.
We're working to include other policy types in the future.
Update direct debit

Update

Personal insurance

Annually by Visa, MasterCard, AMEX, EFTPOS, cheque or cash.

Renew your policy online: If your policy is due for renewal, you can pay your annual premium on our website. If you’d like to make a payment for a new policy please, call us on 0800 80 24 24. Please note: vehicle, home, contents and landlord policies are the only policies you can pay online
Phone: Call us on 0800 80 24 24 between 8am and 8pm Monday to Friday, 9am and 6pm on weekends or public holidays. Make sure you have your credit card handy
Phone banking: To pay from your phone, just set State up as one of your bill payees. You’ll need to have your policy number handy. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24
Internet banking: If you use online banking services, under bill payments add State as a new payee (using the search function). Then you can pay your premium from your bank account. Make sure you put your 9 digit policy number in the reference field. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24
Mail: Attach your cheque to the payment advice and send to State, FreePost Authority Number 754, PO Box 3233, Wellington, 6140
In person: Take your payment advice with your payment to any New Zealand Post outlet. Please note that the NZ Post option is only available for vehicle, home, contents and landlord policies.

Pay fortnightly or monthly by direct debit

Complete our direct debit form online.
If your direct debits are to be paid from a credit card, just call us on 0800 80 24 24 and we can arrange this over the phone.
If you wish to pay fortnightly or monthly, a higher premium is charged than when you pay a lump sum annual premium.
We’ll send you a letter letting you know when your Direct Debit payment will start once your Direct Debit Authority has been processed.
Alternatively, just call us on 0800 80 24 24 and we can arrange your direct debit payments, over the phone.

Unsure or need more information?

Phone us on 0800 80 24 24 or email us with your query (include your customer or policy number to help us if you can)

Online Banking (Car, Home or Contents only)

State Personal account number is 02-0500-0872200-003*
Use your policy number in the 'Reference' field. This should start with a HOM or a MOT
*This account number is to be used for Home, Car or Contents policies only.

Business insurance

Annually by Visa, MasterCard, AMEX, EFTPOS, cheque or cash.

Phone: Call us between 8am and 6pm Monday to Friday on 0800 80 24 24
(or if calling from overseas +64 9 969 1150) and have your credit card handy.
Internet banking: If you use online banking services, under bill payments add State Business as a new payee (using the search function). Then you can pay your premium from your bank account. Make sure you put your policy number in the reference field. Please note - you must set up separate payments for each policy you hold with us.
Mail: Attach your cheque to the payment advice and send to State, FreePost Authority Number 754, PO Box 3233, Wellington, 6140.
Pay at Postshop: For all invoices with a barcode, pay at your local PostShop.

Pay by monthly direct debit on the 10th or 20th of each month.

Phone: Call us between 8am and 6pm Monday to Friday on 0800 80 24 24 to set up over the phone.
Post: Download and print our direct debit form
Complete and send to State, FreePost Authority Number 754, PO Box 3233, Wellington, 6140.
If you wish to pay by direct debit, a higher premium is charged than when you pay a lump sum annual premium.
We will send you a letter letting you know when your Direct Debit payment will start once your Direct Debit Authority has been processed.

Unsure or need more information?

Phone us on 0800 80 24 24 or email us with your query (include your customer or policy number to help us if you can).

Life insurance

Pay monthly or annually by direct debit or credit card

Download and complete our payment authority form. You can either post it to State Life Administration Team, Private Bag 93524, Takapuna, Auckland 0740, or scan and email it to us at lifeadmin@state.co.nz. Alternatively, just call us on 0800 104 964 and we can set this up for you
We’ll send you a letter to let you know when your payments will start once your Direct Debit Authority has been processed
To pay by phone, call us on 0800 104 964 between 8am and 8pm Monday to Thursday or until 5.30pm on Friday. Make sure you have your credit card handy.

Pay annually by cheque

Attach your cheque to the payment advice and send to State Life Administration Team, Private Bag 93524, Takapuna, Auckland 0740

Unsure or need more information?

If you have any questions or for any other payment options call us on 0800 104 964 or email lifeadmin@state.co.nz

Get it done online and save time

Renew online

Update direct debit

Personal insurance

Business insurance

Life insurance