How to pay

• Pay your policy online: If you pay for your policy annually, you can pay your annual premium on our website. You’ll just need to have your policy number handy. Please note: you can only pay for car, home, contents and landlord policies online. We’re working to include other policy types in the future.
• Phone: Call us on 0800 80 24 24 between 8am and 8pm Monday to Friday, 9am and 6pm on weekends or public holidays. Make sure you have your credit card handy
• Phone banking: To pay from your phone, just set State up as one of your bill payees. You’ll need to have your policy number handy. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24
• Internet banking: If you use online banking services, under bill payments add State as a new payee (using the search function). Then you can pay your premium from your bank account. Make sure you put your 9 digit policy number in the reference field. Please note - you must set up separate payments for each policy you hold with us. If you need to arrange payment for Boat, Trailer, Caravan or Contract Works policies, please call us on 0800 80 24 24
• In person: Some NZ PostShops offer the 'pay a bill' service where you can pay by cash, EFTPOS or debit card at no extra cost. Please note that the NZ Post option is only available for vehicle, home, contents and landlord policies. Remember to take the printed version of your payment advice with the barcode. Payments can’t be made with an emailed version of your payment advice. Check the NZ Post website to confirm which NZ PostShops accept bill payments.
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After the 30th April 2021, we’ll no longer be able to receive payments by cheque.

• Complete our direct debit form online.
• If your direct debits are to be paid from a credit card, just call us on 0800 80 24 24 and we can arrange this over the phone.
• If you wish to pay fortnightly or monthly, a higher premium is charged than when you pay a lump sum annual premium.
• We’ll send you a letter letting you know when your Direct Debit payment will start once your Direct Debit Authority has been processed.
• Alternatively, just call us on 0800 80 24 24 and we can arrange your direct debit payments, over the phone.

• State Personal account number is 02-0500-0872200-003*
• Use your policy number in the 'Reference' field. This should start with a HOM or a MOT

  *This account number is to be used for Home, Car or Contents policies only.

• Phone: Call us between 8am and 6pm Monday to Friday on 0800 80 24 24
  (or if calling from overseas +64 9 969 1150) and have your credit card handy.
• Internet banking: If you use online banking services, under bill payments add State Business as a new payee (using the search function). Then you can pay your premium from your bank account. Make sure you put your policy number in the reference field. Please note - you must set up separate payments for each policy you hold with us.
• In Person: Some NZ PostShops offer the 'pay a bill' service where you can pay by cash, EFTPOS or debit card at no extra cost. Remember to take the printed version of your payment advice with the barcode. Payments can’t be made with an emailed version of your payment advice. Check the NZ Post website to confirm which NZ PostShops accept bill payments.
  ​

After the 30th April 2021, we’ll no longer be able to receive payments by cheque.

• Phone: Call us between 8am and 6pm Monday to Friday on 0800 80 24 24 to set up over the phone.
• Post: Download and print our direct debit form
• Complete and send to State, FreePost Authority Number 754, PO Box 3233, Wellington, 6140.
• If you wish to pay by direct debit, a higher premium is charged than when you pay a lump sum annual premium.
• We will send you a letter letting you know when your Direct Debit payment will start once your Direct Debit Authority has been processed.