Find out about all the different ways you can make a payment on your policy. Plus, once your
Flybuys number is registered with us, you’ll receive 1 Flybuys point for every $25 of
premium paid*.
*Flybuys T&Cs apply. Limit of 500 Flybuys points for all Business Insurance policies
in any one insurance year.
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Set up or change a direct debit
A direct debit is the easiest way to pay for your insurance. Set up a new direct debit online
now. If
you want to pay by instalments, a higher premium is charged than when you pay a lump sum annual
premium.
Choose fortnightly or monthly payments
Set up online in a few minutes
Sorted!
If you prefer your direct debits to be paid by credit card,
call us on 0800 80 24 24.
A direct debit is the easiest way to pay for your insurance. You can choose whether your payments
come out on the 10th or the 20th of each month.
To set up a new direct debit, download, print and post our direct debit form to State, FreePost
Authority Number 754, PO Box 3233, Wellington, 6140, or call 0800 80 24 24 to
sort over the phone.
If you have a State personal policy (HomePack, home, contents, landlord, car or motorcycle),
you can make an annual payment online with your credit or debit card. It's fast, easy and secure.
Just log in to your My State online account, find the policy you want and click 'Pay now'.
Not registered for My State yet? You can still pay online, you’ll just need your policy number handy.
Or better yet register for a My State account now.
For all other policy types, call us on 0800 80 24 24.
See how easy it is to pay online
Step 1:
Click Pay now to get started. Just make sure you’ve got your card and policy
number handy. You’ll find your policy number on the latest policy documents
that
we’ve sent you (handy tip: search State in your email inbox or in your
banking
app).
Step 2:
Review your policy information and premium amount and click ‘Pay now’.
Step 3:
Pay securely with your credit or debit card. We’ll email you confirmation.
Sorted!
Internet banking
To pay your premium from your bank account, use the search function in your banking app to
add ‘State’ as a new payee (under bill payments). Make sure you put your policy number in
the reference field.
For boat, trailer and caravan policies, select ‘State Lifestyle and Leisure’ as the payee and
enter your customer number in the reference field.
Call us
Call us on 0800 80 24 24 between 8am and 8pm
Monday to Friday, 9am and 6pm on weekends or
public holidays. Make sure you have your credit or debit card handy.
Visit a New Zealand PostShop
Take your payment advice with your payment to a NZ PostShop that accepts bill payments.
Check the NZ Post website to confirm that your local NZ PostShop offers the pay a bill service.
Please note that only car, home, contents and landlord policies can be paid at a NZ PostShop.
Internet banking
To pay your premium from your bank account, use the search function in your banking app to
add ‘State Business Insurance’ as a new payee (under bill payments). Make sure you put your
policy number in the reference field.
Call us
Call us on 0800 80 24 24 between 8am and 6pm
Monday to Friday, or between 8am and 2.30pm Saturday to make a payment over the phone.
Visit a New Zealand PostShop
You can pay for your renewal at a NZ PostShop. Just take your payment advice into a PostShop that accepts bill payments.
Check the NZ Post website to confirm that your local NZ PostShop offers the 'pay a bill' service.
Contract works
Please note that contract works policies are paid in full as a one-off
payment.
Our phone lines are much busier than usual, so there may be a long wait.