Make a payment

Find out about all the different ways you can make a payment on your policy. Plus, once your Flybuys number is registered with us, you’ll receive 1 Flybuys point for every $25 of premium paid*.

*Flybuys T&Cs apply. Limit of 500 Flybuys points for all Business Insurance policies in any one insurance year.

Set up or change a direct debit

A direct debit is the easiest way to pay for your insurance. Set up a new direct debit online now. If you want to pay by instalments, a higher premium is charged than when you pay a lump sum annual premium.

Choose fortnightly or monthly payments
Set up online in a few minutes
Sorted!

If you prefer your direct debits to be paid by credit card, call us on 0800 80 24 24.

Set up a direct debit Update direct debit

Set up a direct debit

A direct debit is the easiest way to pay for your insurance. You can choose whether your payments come out on the 10th or the 20th of each month.

To set up a new direct debit, download, print and post our direct debit form to State, FreePost Authority Number 754, PO Box 3233, Wellington, 6140, or call 0800 80 24 24 to sort over the phone.

Download direct debit form

Pay online by credit or debit card

Making an annual payment online is fast, easy and secure – and works out cheaper than paying in instalments. Pay online now with your policy number and credit card. Or you can pay directly from your My State account if you want to view your policy details first. No credit card charges apply.
See how easy it is to pay online
- Step 1:
  
  Click Pay now to get started. Just make sure you’ve got your card and policy number handy. You’ll find your policy number on the latest policy documents that we’ve sent you (handy tip: search State in your email inbox or in your banking app).
- Step 2:
  
  Review your policy information and premium amount and click ‘Pay now’.
- Step 3:
  
  Pay securely with your credit or debit card. We’ll email you confirmation. Sorted!
Pay online now Log in to My State
Internet banking

To pay your premium from your bank account, use the search function in your banking app to add ‘State’ as a new payee (under bill payments). Make sure you put your policy number in the reference field.

For boat, trailer and caravan policies, select ‘State Lifestyle and Leisure’ as the payee and enter your customer number in the reference field.
Call us

Call us on 0800 80 24 24 between 8am and 8pm Monday to Friday, 9am and 6pm on weekends or public holidays. Make sure you have your credit or debit card handy.
Visit a New Zealand PostShop

Take your payment advice to a NZ PostShop that accepts bill payments. Check the NZ Post website to confirm that your local NZ PostShop offers the pay a bill service.

Please note that only car, home, contents and landlord policies can be paid at a NZ PostShop.