It is important that you read this information: It is general information which will help you to compare financial advisers and choose the one that best suits your needs. Your insurance is underwritten by State, a business division of IAG New Zealand Limited (“IAG”). IAG is a Qualifying Financial Entity (“QFE”) under the provisions of the Financial Advisers Act 2008. You can check this information on the Financial Service Providers Register at www.fspr.govt.nz.
As a QFE, IAG is licensed to take responsibility for its advisers and to ensure that they exercise due care, diligence and skill when providing financial advice to you. Our QFE license means that IAG’s QFE advisers do not have to be individually registered or authorised. IAG’s QFE advisers can provide personalised advice about general insurance and warranty products.
Should you have a concern or complaint about our service, here is some information that can provide you with assistance.
IAG is licensed and regulated by the Financial Markets Authority (FMA). You can obtain information about financial advisers from the FMA. You may also report information to the FMA about IAG and its financial advisers at:
Phone: (04) 472 9830
Street address: Level 2, 1 Grey Street, Wellington
Postal address: PO Box 1179, Wellington 6140