Travel safety
It's important to check that it's safe to travel to your destination.
Check out the latest travel and health news as well as country advice warnings.
Important information regarding travel to China: Coronavirus
You can also register your travel plans with Safe Travel before you leave so New Zealand officials can contact you
in the event of an emergency:
https://www.safetravel.govt.nz
Here you can find advice on insurance claims related to specific events and travel providers:
https://www.covermore.co.nz/content/112/en/claims/advice/world-events-advice
Our phone lines are much busier than usual, so there may be a long wait.
Did you know you can pay, claim, cancel, and more online? View all online options.
Alternatively, talk to Sam, our Chatbot, who can help with simple insurance questions.