At State, we put your needs first. As the core of our business, our customers are our focus and we pride ourselves on being awarded Highly Commended Trusted Brand by Reader's Digest 5 years running.
We’ve been keeping Kiwis covered since our humble beginnings as a state-owned enterprise at our founding in 1905. Our competitors said we wouldn't survive.
We have become one of New Zealand's leading fire and general insurance providers and with age, comes experience.
With Contact Centres throughout New Zealand and a range of online services, you can get in touch on your terms. Plus, if your car suffers a breakdown, we're here to assist with State Roadside Rescue, which is available 24/7 anywhere in the country.
Insurance is increasingly becoming a 24-hour business and just because we're closed, doesn't mean you need to stop what you're doing.
Bought a new car and need cover right away? No problem. You can get a quote and buy cover online in less than 5 minutes and you'll even save up to $75 off your first year's premium.
With My State, your online account; you can view your policy information and download your documents.
State is a proud participant of the Fly Buys reward programme. As a member of Fly Buys, you'll collect one Fly Buys point for every $25 of premium you pay, including Government Levies, on all State policies. You can collect points that you can use on flights, accommodation or a range of products.
If you're a member of Fly Buys and haven't told us, click here to link your Fly Buys number to your policies so you can start collecting points.
If you're not a member, join at flybuys.co.nz and start collecting points.Please note: There is a limit of 500 points for all Business policies in any one insurance year.
At State, we love listening to our customers.
Here are some real testimonials from the feedback we receive.
"Didn't make me feel forced to sign up and was often able to relate. Made it really easy to think about and make decisions on the phone call."
"Been really great dealing with State. Always helpful and understanding. Very happy with the service."
"They were amazingly helpful and professional and their work was of the highest quality. They followed up with a phone call to check that everything was well and that I was happy with the job. Excellent."
Victoria, Havelock North
"Very helpful, great service and very reliable. Everything was easy - makes life easier"
"Good price and easy to contact."
"Enjoyed the person I was dealing with. Always good with paper followup and nothing seems too much trouble."